Privacy Policy

Last updated: 2025

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you book tours and activities through our website. Our website is based in Bali, Indonesia, but we welcome customers from around the world.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Name, email address, and phone/WhatsApp number (when you make a booking or contact us)
  • Booking details (selected tour, date, number of participants)
  • Payment information (processed securely by PayPal and Midtrans – we do not store your credit card details)
  • Technical information (such as cookies and analytics data from Google Analytics)

2. How We Use Your Information

We use your information to:

  • Process and confirm your tour bookings
  • Communicate with you regarding your booking or inquiry
  • Improve our website and services (using analytics data)

We do not use your personal information for marketing purposes without your consent.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
Your data may only be shared with:

  • Payment providers (PayPal and Midtrans) to process your payment
  • Technology services we use (such as our website hosting and Google Analytics)

4. Cookies and Analytics

Our website uses cookies to improve your browsing experience and to measure website traffic through Google Analytics.
You can control cookies through your browser settings.

5. Data Retention

We keep your personal information only as long as necessary to complete your booking and provide customer support. After that, your information is securely deleted.

6. Data Security

We protect your information using SSL encryption (HTTPS) and by regularly updating our website software. While no online system is 100% secure, we take reasonable measures to protect your personal data.

7. International Data Transfers

As our website is hosted on servers outside Indonesia, your information may be transferred internationally. By using our website, you consent to this transfer.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access a copy of your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing of your data
  • Withdraw consent at any time

If you wish to exercise any of these rights, please contact us at the details below.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us: